The current terms of sale are concluded on the one hand by the company U.C.T UCANTCOUCH with the share capital of 1000 euros, whose head office is located 2 rue Jean Servanton 42000 Saint-Etienne, registered in the Register of Trade and Societies of Saint-Etienne under the number 884 249 194 R.C.S Saint-Etienne as “U.C.T UCANTOUCH” and managing the site ucantouch.com and , on the other hand, by any individual or legal person wishing to make a purchase via the website ucantouch.com referred to as the “buyer”.
Article one. Object
These terms of sale are intended to define the contractual relationship between U.C.T. UCANTOUCH and the purchaser and the conditions applicable to any purchase made through the ucantouch.com website. The acquisition of a product through this site implies an unqualified acceptance by the buyer of these terms of sale which the buyer acknowledges that he became aware of prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the ucantouch.com site is not directly related to his professional activity and is limited to strictly personal use and on the other hand have full legal capacity, allowing him to commit under the present terms and conditions of sales.
U.C.T UCANTOUCH retains the ability to modify these sales conditions at any time, in order to comply with any new regulations or with the aim of improving the use of its site. As a result, the applicable conditions will be those in effect on the date of the purchaser’s order.
Article 2. Products
The products on offer are those listed on the U.C.T UCANTOUCH website ucantouch.com, within the limits of available stocks. U.C.T UCANTOUCH reserves the right to modify the product assortment at any time. Each product is presented on the website in the form of a description containing its main technical characteristics (containment, use, composition…). The photographs are as faithful as possible but do not engage the Seller. The sale of the products presented on the ucantouch.com website is intended for all buyers residing in countries that fully authorize the entry into their territory of these products.
Article 3. Rates
Prices on the product listings of the internet catalogue and are prices in Euros ()) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be passed on to the price of the products. U.C.T UCANTOUCH reserves the right to change its prices at any time, but is understood that the price listed on the day of the order will be the only one applicable to the buyer. The prices shown do not include the delivery fee, charged in addition to the price of the products purchased according to the total amount of the order. In metropolitan France, for any order greater than or equal to 1000 euros, the shipping costs are offered; For any order less than 1000 euros, a package to participate in the shipping costs will be charged to the buyer an amount to see according to order.
Article 4. Order and Terms of payment
Before any order, the buyer must create an account on the ucantouch.com site. The account creation section can be accessed directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile…), will have to identify himself using this information. U.C.T UCANTOUCH offers the buyer to order and pay for its products in several stages, with 3 payment options to choose from:
– Secure payment by PayPal or bank card
(via the STRIPE/PAYPAL system): the buyer selects the products he wants to order in the “basket”, changes if necessary (quantities, references…), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of their choice: “Pay by PayPal.” The next step is to verify all the information, read and accept these terms and conditions of sale by checking the corresponding box, and then invites him to validate his order by clicking the “Confirm my order” button. Finally, the buyer is redirected to the secure PAYPAL interface to securely inform their PayPal account or personal credit card references. If the payment is accepted, the order is registered and the contract is permanently formed. Payment by PayPal account or credit card is irrevocable. In the event of fraudulent use of the card, the buyer may demand the cancellation of the card payment, the sums paid will then be re-credited or returned. The liability of the credit card holder is not incurred if the disputed payment was proven to have been made fraudulently, remotely, without the physical use of his card. In order to obtain a refund of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must challenge, in writing, the debit from his bank, within 70 days of the transaction, or even 120 days if the contract binding him to it provides for it. The amounts collected are repaid by the bank within a maximum of one month after receiving the written challenge formed by the bearer. No refund costs may be paid to the holder.
Confirmation of an order results in acceptance of these terms of sale, recognition of full knowledge of them and the renouncement of its own terms of purchase. All of the data supplied and recorded confirmation shall be evidence of the transaction. If the buyer has an email address and has informed it about their purchase order, U.C.T. UCANTOUCH will provide him with an email confirmation of the registration of his order.
If the buyer wishes to contact the company U.C.T UCANTOUCH he can do so either by mail at: U.C.T UCANTOUCH 2 Rue Jean Servanton 42000 Saint-Etienne; either by email at firstname.lastname@example.org or by phone on 0637332056
Article 5. Property Reserve
U.C.T UCANTOUCH retains full ownership of the products sold until the price is fully collected, including principal, fees and taxes.
Article 6. Withdrawal
Under Section L121-20 of the Consumer Code, the purchaser has 14 business days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the return fee.
Article 7. Delivery
Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by La Poste via COLISSIMO, a delivery service with follow-up, delivery without signature. Delivery times are given only as an indication; If these exceed thirty days from the order, the sales contract may be terminated and the buyer refunded. U.C.T UCANTOUCH will be able to provide the buyer with the tracking number of their parcel by e-mail. The buyer is delivered to his home by his postman. In the absence of the buyer, he will receive a notice of passage from his postman, which allows him to remove the products ordered at the nearest post office, during a period indicated by the postal services. Transportation risks are the responsibility of the purchaser from the moment the items leave the premises of U.C.T. UCANTOUCH. The buyer is required to check in the presence of the Post Office or delivery driver, the condition of the packaging of the goods and its contents on delivery. In case of damage during transport, any protest must be made with the carrier within three days of delivery.
Article 8. Warranty
All products supplied by U.C.T UCANTOUCH are guaranteed under the legal guarantee provided by Articles 1641 and following of the Civil Code. If a product sold is not compliant, it may be returned to U.C.T. UCANTOUCH, which will take it back, exchange it or refund it. All claims, exchange or refund requests must be made by mail at U.C.T UCANTOUCH 2 Rue Jean Servanton 42000 Saint Etienne, within thirty days of delivery.
Article 9. Responsibility
U.C.T UCANTOUCH, in the distance sales process, is bound by an obligation of means. It cannot be liable for damage resulting from the use of the Internet such as data loss, intrusion, viruses, service disruption, or other unintentional problems.
Article 10. Intellectual property
All elements of the site ucantouch.com are and remain the intellectual and exclusive property of U.C.T. UCANTOUCH. No one is allowed to reproduce, exploit, or use in any capacity, even partially, elements of the site whether they are in the form of photo, logo, visual or text.
Article 11. Personal data
U.C.T UCANTOUCH is committed to maintaining the confidentiality of the information provided by the purchaser, which he would be required to transmit for the use of certain services. Any information about him is subject to the provisions of Act 78-17 of January 6, 1978. As such, the User has the right to access, modify and delete information about him. He can request it at any time by mail at U.C.T UCANTOUCH 2 Rue Jean Servanton 42000 Saint-Etienne.